Privacy Policy

1. Information we collect

We only collect personal information that is reasonably necessary for our activities, events and community initiatives. This may include:

Contact details: Your name, email address, phone number and postal address.

Event and nomination details: Information you provide when registering for an event, purchasing tickets or nominating someone for a community award, including dietary requirements or relevant background stories.

Volunteer information: Details provided when signing up to volunteer, such as availability, skills and emergency contact details.

Financial information: Payment details processed securely via third-party ticketing and donation platforms. We do not store your credit card details on our local servers.

2. How we collect your information

We collect personal information directly from you when you:

• Fill out a contact, subscription or nomination form on our website.
• Register for or buy tickets to our events, including through platforms such as Humanitix.
• Interact with us via email, social media or phone.

3. How we use your information

We use your personal information to:

• Respond to your enquiries and manage volunteer applications.
• Process and manage event registrations, ticket sales and award nominations.
• Send updates about upcoming charity events, newsletters or fundraising campaigns. You can opt out at any time.
• Comply with legal and regulatory obligations as a registered Australian charity.

4. Disclosure of personal information

We do not sell, rent or trade your personal information to third parties. We may disclose your information to:

• Third-party service providers who assist us in operating our website, managing bookings or running events, such as ticketing platforms and email distributors, subject to confidentiality obligations.
• Law enforcement or regulatory bodies where required or authorised by law.

5. Data security

We take reasonable steps to protect your personal information from unauthorised access, modification, disclosure, loss or misuse. Our digital forms use secure encryption, and access to internal databases is restricted to authorised committee members and volunteers who require it for event logistics.

6. Accessing and correcting your information

You have the right to request access to the personal information we hold about you, or to ask that we correct or update it. You can also request to be removed from our communication lists entirely.

To make a request, please contact us through our official channels or write to:

7. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on this website.